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Privacy Policy

Last updated: June 14, 2026

This Privacy Policy describes how Hunt Join ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our platform, services, and related tools available at huntjoin.com (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register an account, enroll in workshops, complete exercises, or contact us. This may include:

  • Full name and email address
  • Password and account credentials
  • Billing and payment details
  • Profile information and preferences
  • Messages, feedback, and support requests
  • Assignment submissions and exercise responses

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain technical and usage data, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Device identifiers and screen resolution
  • Pages visited, features used, and time spent
  • Referring URLs and navigation paths
  • Log files and error reports

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to operate and improve the Service. These technologies help us maintain your session, remember your preferences, and understand how users interact with our platform. You may control cookie settings through your browser, though disabling certain cookies may affect Service functionality.

1.4 Information from Third Parties

We may receive information about you from third-party services you connect to your account, such as single sign-on providers, payment processors, or analytics partners. We handle such information in accordance with this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account and authenticate your identity
  • To provide, operate, and improve the Service and its features
  • To process payments and manage subscriptions or enrollments
  • To track your learning progress and personalise your experience
  • To send transactional communications such as confirmations and receipts
  • To send service updates, security alerts, and administrative messages
  • To respond to your inquiries and provide customer support
  • To conduct research and analyse usage patterns to improve our offerings
  • To detect, prevent, and address fraud, abuse, or security incidents
  • To comply with applicable legal obligations

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following:

  • Contract performance: Processing necessary to deliver the Service you have requested
  • Legitimate interests: Processing necessary for our legitimate business interests, provided these are not overridden by your rights
  • Legal obligation: Processing required to comply with applicable law
  • Consent: Processing based on your explicit consent, which you may withdraw at any time

4. Sharing of Information

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Service. These include hosting providers, payment processors, analytics services, email delivery platforms, and customer support tools. These parties are contractually obligated to use your information only as directed by us and to maintain appropriate security standards.

4.2 Business Transfers

If we are involved in a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service before your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, enforce our terms, protect the rights or safety of our users or the public, or respond to lawful requests from authorities.

4.4 With Your Consent

We may share your information with other parties when you have given us explicit consent to do so.

4.5 Aggregated and De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you. Such data may be used for industry analysis, research, or promotional purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and maintain records for business and audit purposes. When information is no longer required, we delete or anonymise it in accordance with our internal retention schedules.

6. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Portability: Request transfer of your information in a structured, machine-readable format
  • Restriction: Request that we limit the processing of your information in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdrawal of consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at help@huntjoin.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.

8. Marketing Communications

We may send you promotional emails about new workshops, features, or offers if you have opted in to receive such communications. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Opting out of marketing communications will not affect the delivery of transactional or service-related messages.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at help@huntjoin.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer information internationally, we take appropriate steps to ensure that it receives adequate protection in accordance with this policy and applicable law.

11. Third-Party Links and Services

The Service may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of the Service after any update constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Company: Hunt Join
  • Email: help@huntjoin.com
  • Phone: +27 21 684 2111
  • Address: 15 Asquith Rd, Boksburg West, Boksburg, 1459, South Africa
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Hunt Join
Practical machine learning workshops for portfolio optimisation - nationwide since 2014.
Contact
15 Asquith Rd, Boksburg West, Boksburg, 1459, South Africa
+27 21 684 2111
help@huntjoin.com
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